Last Updated: August 2026
Customer satisfaction is important to ASTRYNE. If you are not completely satisfied with your purchase, please review our Refund Policy below.
You may request a refund or replacement if:
You received a damaged or defective product.
You received the wrong item.
Your order arrived with significant manufacturing defects.
Refund requests must be made within 7 days of receiving your order.
Refunds will not be provided for:
Products damaged due to misuse, negligence, or improper handling.
Items returned without their original packaging.
Products showing signs of use, washing, or alteration.
Final sale or clearance items, if applicable.
Once we receive and inspect the returned item, we will notify you whether your refund request has been approved or rejected.
If your refund is approved, the refund will be processed through the original payment method within 7–14 business days, depending on your payment provider.
Please note that the time required for the refunded amount to appear in your account may vary depending on your bank or payment service provider.
If the return is required due to an error on our part, such as receiving a damaged, defective, or incorrect product, ASTRYNE will cover the return shipping cost.
In other cases, return shipping costs may be the customer’s responsibility.
If you have any questions or concerns regarding refunds or returns, please contact us:
Email: support@astrynebd.com
Website: astrynebd.com
